If you have a problem with the product you purchased that cannot be resolved by technical support or sales personnel, you can request a refund. As a first step please fill out the product return form.

This form must be fully completed. It will be answered as soon as possible.

Send back with original package. Your product return requests for products damaged by inadequate packaging may result negatively. Please use outer protective box to avoid damage during transportation. Food, beverage and product refund of software products are not accepted.